What we collect
We collect information from you when you contact us by email, book a call, or otherwise get in touch about our products. In that case we process your name, email address and anything you choose to tell us. You may visit this site anonymously. In addition, a set of data is stored in the technical logs when the website is accessed. This may include browser and operating system type and version, the page you came from, date and time of access, and IP address.
How we use your personal data
The information we collect may be used to:
- respond to your enquiries and schedule calls
- offer technical support and respond to customer service requests
- prepare and perform agreements with you or your organization
Log data is used only to deliver content correctly, monitor the website status, plan technology and content updates, and for forensic analysis in case of a cyber-attack. This data is stored separately from personal user data. We do not use it to profile individual users.
The processing of personal data such as name and email address is carried out in line with the General Data Protection Regulation (GDPR) and applicable national data protection regulations.
How long do we keep your data?
We store your data only as long as necessary. Business records are retained in accordance with legal requirements. Personal data is removed from logs after a short period unless required to investigate abnormal incidents.
Why do we collect personal data?
We use personal data to fulfil contractual obligations and to perform pre-contractual measures such as responding to enquiries and running pilots. Some legal requirements, such as tax filings, also require personal data. Other legitimate interests may exist. All of this happens in accordance with Article 6 GDPR.
Which rights do you have?
You may contact us at any time to exercise any of your rights.
- Right of confirmation: to obtain confirmation whether personal data about you is processed by Aploris.
- Right of access: to obtain the personal data about you, together with the purpose of processing, the categories of data concerned, the planned storage period, the existence of rights to rectification or erasure and to lodge a complaint with a supervisory authority, the existence of automated decision-making including profiling, recipients, and the source of the data if not provided by you.
- Right to rectification: to have inaccurate personal data corrected and incomplete data completed.
- Right to erasure: to have your personal data deleted if it is no longer needed for its purpose, consent has been withdrawn and there is no other legal ground, you have objected and there is no prevailing ground, it has been processed unlawfully, or erasure is required by the law of the EU member state you are subject to.
- Right to restriction of processing: while the accuracy of data you have contested is verified, while an objection is assessed, if processing is unlawful and you prefer restriction to erasure, or if we no longer need the data but you need it for legal proceedings.
- Right to data portability: to receive your personal data in a commonly used, machine-readable format and to have it transmitted to another party where technically feasible.
- Right to object: to processing of your personal data, including for profiling and direct marketing, unless we can demonstrate compelling legitimate grounds.
- Right not to be subject to solely automated decision-making: including profiling, where the decision has legal effects, unless it is required for a contract, required by law, or you have consented.
Disclosure of information to outside parties
Your information will not be sold, exchanged, transferred or given to any other company without your consent, other than for the purpose of fulfilling an agreement and operating our website. Any third party is required to keep your information confidential and respect your legal rights. We may release your information if legally obliged to do so or by court decision.
Booking a call
To schedule a call we use Calendly, a scheduling service provided by Calendly LLC in the United States. When you book a call, the details you enter, such as your name and email address, are processed by Calendly under its own privacy policy and used by us only to hold the call.
Questions?
Contact us at any time at info@aploris.com.